Product Delivery
1. Which cities do you deliver to?
We deliver all over UAE.
2. How long will it take to get my order?
When your order is confirmed, it is delivered within 1 to 3 days of order placement.
3. Do you have a free delivery policy?
Ans: Delivery charges will be as per shipping location.
Product Warranty
1. How can I register my product for warranty?
Ans: Your product will registered automatically.
2. How can I check my product warranty?
Ans: Product warranty is mentioned on the receipt.
3. What are the charges I have to pay if the product is out of its warranty period?
Ans: Customer will be charged according to the fault detected by the technical department as per policy.
4. Do new parts come with warranty?
Ans: No, they don’t come with a warranty.
Contact and Communication
1. How can I contact sales and services department?
Ans: Please check our “contact us” page for help, support and services.
2. Where can I buy these products?
Ans: You can buy these products from our web store or from any location mentioned in the shop locator page or address at our contact page.
3. What are the different payment methods that you accept?
Ans: We deal in Credit Card, Debit Card, PayPal payment and Cash on delivery.
If the product amount is fully paid by credit card, product will be delivered to the customer. If the amount is paid partially by Credit card or Cash then the remaining payment should be given in Cash or by credit card at the time of delivery.
Support
1. Does JC Buckman provide support online?
Ans: Yes, JC Buckman provides online support. Feel free to reach out to us on WhatsApp: +971543944755 and / or email us at jcbuckmanecom@gmail.com for any queries regarding our products. We’ll get back to you as soon as possible.
2. Where should I send my product for repair?
Ans: You have to fill a product repair form filled from and submit online. Our customer services and we will guide you through the procedure.
3. Can I purchase spare parts to do my own repairs?
Ans: Yes. You can purchase spare parts but if you do your own repairs, the company will not be responsible for any damage of the part or product during repair.
Product Usage Questions
1. Is it safe to use these products?
Ans: JC Buckman products are made with skin friendly material; no harmful matter is used. Every product is safe and easy to use.
2. Do these products have a healthy effect?
Ans: Yes. These products are designed by keeping in mind people’s health and fitness for a healthy effect in their lifestyles.
